Atlantic.Net

US:   1.800.422.2936
Intl: +1.321.206.3730
Home About Us Contact Us
Contact Us

Contact Atlantic.Net Today!

Corporate Headquarters

Office Hours: 8:00 a.m until 5:00 p.m. EST, Monday through Friday
Toll Free in the USA: (800) 921-9328
Local: (321) 206-3730
International: +1.321.206.3730
Fax: (407) 660-4527
Address: 440 West Kennedy Blvd., Suite 3, Orlando, FL 32810, USA

Orlando Data Center

Tel: (800) 540-4686
Fax: (407) 660-8094

Residential Customer Service

Billing Support and Technical Support

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it (billing questions only, please)

For technical assistance, to signup for an account, or if you have a question about your bill, please call Member Services at (800) 921-9328. Member Services representatives are available 24 hours a day, seven days a week. For faster service, please be ready to provide the following information when you call:

  • Your e-mail address or customer ID number
  • The invoice number (if you have a billing question)
  • Your credit card number and expiration date (if you're making a payment)
  • Your username and password
  • The type of computer you have
  • The type and version of operating system you are using (i.e. Windows 95, Windows 98, XP or Macintosh)
  • The make and model of your modem
  • The exact error message you are getting
  • The program that you're having trouble with (e-mail, Web browser, FTP, etc.)
  • The dial-up number you are using to connect to Atlantic.Net
  • The version of Atlantic.Net software you are using to connect to the Internet (i.e. Edition 8.0)

      • Many account management tools are available online for your convenience, so you can make changes to your account quickly and easily.

      Add an e-mail account
      Update your billing info
      Check your invoice history or payment status
      Change your password
      Check your usage

      Reporting Abuse

      To report abuse such as spamming or security problems, e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

      Commercial Sales

      E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

      To learn more about Atlantic.Net Business Services, call (800) 521-5881 to speak to a sales representative.

      Commercial Support

      Please direct any questions about your bill to Commercial Billing at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

      Web Hosting Support

      E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

      For general inquiries about Web hosting, e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

      If you need technical assistance, please contact our Member Services Department at (800) 422-2936. Member Services representatives are available 24 hours a day, seven days a week.

      Groove Support

      E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

      For technical assistance, please call (800) 211-9496.

      Surf.Atlantic.Net Portal

      E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

      If you're experiencing technical problems with the Surf portal, please e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call Member Services at (800) 921-9328. Member Services representatives are available 24 hours a day, seven days a week.

      If you'd like to submit a link request, advertise on Surf, or suggest a story idea, e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

      Channel Program

      E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

      To find out more about Atlantic.Net's Channel Program, call (800) 422-2936.

      Marketing & Advertising

      E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

      For general inquiries about marketing or advertising, please call (800) 422-2936.

      Vendors may send literature to the following address:
      Atlantic.Net
      Attn: Marketing Department
      1051 Winderley Place, Suite 204
      Maitland, FL 32751
      USA

      Media Relations

      E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

      Human Resources

      E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

      To find out more about how to join the Atlantic.Net team, visit Human Resources online.

      Legal Inquiries

      E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

      For general inquiries about legal matters, including compliance, privacy issues, and copyright infringement, call (352) 375-2912.

      Business Development

      E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

      For general inquiries about business development opportunities, please call (800) 422-2936.

      Acquisitions

      E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

      To inquire about acquisitions, please call (800) 422-2936.
 

Have a Question?

Contact a Sales Associate