Career Opportunities

Atlantic.Net is always looking for great people who can contribute to our all-star team.

We are a leading data services provider known for exceptional customer service. We excel at simplifying complex technologies and have established a brand people trust. Atlantic.Net operates a world-class data center in Orlando, Florida and helps businesses around the globe with advanced online needs. We provide Managed Server Hosting, Server Colocation, and Dedicated Servers in a carrier-neutral facility. Our technological savvy and strategic acumen are the foundation of our reputation and the reason we have been profitable since 1994. We are a Drug-Free Workplace and an EEO Employer.

If you would like to apply, send a cover letter and resume to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Be sure to include the title of the position for which you are applying. You will be contacted if further dialogue is needed.

Outside Sales Representative

Atlantic.Net is currently seeking Outside Sales Representative in Orlando, Florida. The successful candidate will be responsible for the development of new business related to outbound activities that include the development of new leads and opportunities through targeted mailing and outbound cold calling to small, medium, and enterprise level businesses. Products to be offered are Atlantic. Net’s hosting solutions including cloud computing, virtualization, and dedicated hosting solutions.

The superior candidate will be honest, self-motivated, organized, hard-working, target-driven, and able to deliver under pressure with an emphasis on strong closing skills. The selected candidate must complete daily call reports and lead tracking forms, as well as exceed daily activity expectations. Success in this position requires a great deal of self-motivation and self-discipline.

Requirements:

A minimum of five years of successful B2B sales experience, preferably in a technology-related industry, with strong closing skills.
Superior follow-up skills along with the ability to respond under pressure.
Ability to communicate effectively over the phone, through e-mail, and face-to-face.
Experience working in a target-driven environment and working under a quota.
Effective prospecting, cold calling, presentation, and closing skills.
Willingness to make cold calls each day and follow up with daily inbound activity.
Possess a superior work ethic along with strong customer service skills.
Have proven territory development skills.
Be able to generate and qualify excellent customer leads.
Have a bachelor’s degree (preferred but not required).
Possess a valid driving license.
Maintain a professional image and appearance that reflects the high standards of Atlantic.Net.
Have the ability to work with minimum supervision and with structure, focus, and determination.
Able to perform business math (basic algebra, compute rate, ratio, etc.)
Be a team player who works productively with a wide range of people.
Demonstrate versatility in selling to all organizational levels.
Have an energetic, enthusiastic, and compelling sales presence.
Have a high level of personal motivation and the ability to multi-task in a fast-paced environment.
Possess problem-solving and analytical skills and the ability to handle clients with diplomacy and tact.
Able to manage time effectively and adapt quickly to changing priorities.

Equipment used:

Telephone
Computer equipped with Microsoft software products (Word, Excel, PowerPoint, etc.)
Customer relationship management software.
Telemarketing list, tracking sheets, lead generation forms.

FLSA status:

Salaried-exempt position, paid on a biweekly basis.
Eligible for incentive compensation based on performance
Unlimited growth potential.

Compensation:

Competitive base pay (which will accelerate for high achievers) and bonus structure.
Attractive benefits.

Atlantic.Net is an Equal Opportunity Employer and strongly supports diversity in the workforce. We are also a drug-free workplace. Employment is subject to a successful background check and drug test.

LINUX ADMINISTRATOR

Atlantic.Net is currently seeking a Linux Administrator in Orlando, Florida. The successful candidate will design/implement and administer enterprise systems, monitor and enhance system performance, and provide general support tools and systems integration.

The Linux Administrator will also be responsible for collaborating with the Windows and Facilities Engineering Teams to deliver outstanding performance, uptime, and results for mission critical data center applications supporting Atlantic. Net’s hosting solutions including cloud computing, virtualization, and dedicated hosting solutions.

Primary Responsibilities:

Plan and deploy operating systems, major hardware upgrades, and projects from concept to deployment.
Maintain and monitor production systems to ensure optimal performance and uptime.
Produce and analyze metrics for servers and storage to ensure uptime, enhance performance, and optimize resource allocation and utilization.
Effectively communicate with IT staff and management at all levels.
Manage infrastructure to support new and existing server installations, and software/build integration.
Write necessary code while acting as a team leader in the implementation of related projects and tasks.
Improve and implement project and process change to meet customer needs and exceed customer expectations.
Collaborate effectively with first-line IT support staff, end users and other IT teams.
Engineer, design and deploy high-availability and disaster recovery architectures.
Deploy load balancing hardware, Cisco routers, switches, network security and firewalls.

Requirements:

Expert in Linux systems administration with 5 to 7 years of Red Hat Linux support experience to lead small to large projects.
Knowledge of advanced server functions including virtualization, clustering, load balancing and directory services.
Strong technical understanding of Volume Management in a SAN environment.
Strong technical understanding of IPtables, Intrusion Detection and Prevention, and OpenVPN.
Strong understanding of NAS and SAN storage infrastructure with storage array systems.
Experience with mission critical web server solutions (Apache/MySQL/Bind).
Experience with mission critical email solutions (Qmail/Vpopmail/Horde).
Experience managing mission critical backup solutions.
Experience with compilers and scripting languages such as PERL, Python and BASH.
Excellent analytical thinking and problem solving skills.
Experience with server consolidation.
Experience with large, high-volume, multi-platform business application environments.
Bachelor's Degree in Information Systems/Computer Science or equivalent experience.

Preferred Skills:

Cisco experience a plus (3550 and 6509 series switches running IOS).
Certifications (RHCE, CCNP).
Experience with administration of medium-large data center environments.

FLSA status:

Salaried-exempt position, paid on a biweekly basis.
Growth potential.

Compensation:

Competitive base pay.
Attractive benefits.

Atlantic.Net is an Equal Opportunity Employer and strongly supports diversity in the workforce. We are also a drug-free workplace. Employment is subject to a successful background check and drug test.

WINDOWS ADMINISTRATOR

Atlantic.Net is currently seeking a Windows Administrator in Orlando, Florida. The successful candidate will design/implement and administer enterprise systems, monitor and enhance system performance, and provide general support tools and systems integration.

The Windows System Administrator will perform system administration functions such as system troubleshooting, participation in the 24x7 on-call support rotation, and taking care of Windows systems escalation supporting Atlantic. Net’s hosting solutions including cloud computing, virtualization, and dedicated hosting solutions.

Primary Responsibilities:

Advanced server functions to include VMware, clustering, load balancing, Active Directory and Exchange.
Ability to multi-task on several different projects and applications in a high-volume environment.
Train and mentor peers to implement solutions and integrate solutions into existing environments.
Serve as an architect when designing solutions.
Install and configure operating systems, hardware and software.
Implement backup and recovery routines for AD, Exchange, MS SQL and Sharepoint environments.
Design and implement upgrades.
Develop infrastructure and automate recurring tasks.
Develop and improve processes by leveraging existing and emerging technologies.
Provide enhancements to existing environment.
Act as team leader on small to large enterprise projects.
Work closely with the Linux/Security Team and understand/implement all compliancy requirements.

Requirements:

5+years of experience monitoring, maintaining and analyzing functions.
3 to 5 years of experience in an enterprise environment.
Strong written and oral communication skills (English).
Extensive and broad functional experience across a range of complex architectures.
Solid technical and functional understanding of AD, DNS, DHCP & WINS integration, Group Policy, Security (including SID, GUID, permissions & NTFS), PKI, TCP/IP, SNMP, LDAP, and Meta-directory technologies.
Experience with project management for small to large enterprise projects from concept to deployment and implementation.
Thorough understanding of current LAN/WAN technologies.
Must demonstrate strong problem solving and troubleshooting skills in enterprise level environments, and utilize process thinking to troubleshoot and resolve issues.
Knowledgeable in other products and platforms such as Linux.
Bachelor's degree in Information Systems/Computer Science or equivalent experience.

Preferred Skills:

Knowledge in Windows Server Update Services (WSUS - server patch mgmt.).
Experience in Windows applications such as Exchange, MS SQL and SharePoint.
Cisco experience a plus (3550 and 6509 series switches running IOS).
Certifications (MCSE, CCNA).

FLSA status:

Salaried-exempt position, paid on a biweekly basis.
Growth potential.

Compensation:

Competitive base pay.
Attractive benefits.

Client Support Coordinator

We are currently seeking a Client Support Coordinator for our data center in Orlando, Florida. The right candidate is highly motivated, experienced professionals with a passion for delivering excellent customer service.

Primary Responsibilities:

As a Client Support Coordinator (CSC) your main responsibility will be to act as a liaison between our customers and our Engineering staff. You will receive, troubleshoot, and delegate all issues regarding Atlantic.Net’s product offerings (Cloud Hosting, Dedicated Server Hosting, Managed Server Hosting, Collocation, and Groove Services).
Provide excellent customer service to customers experiencing issues relating to Atlantic.Net product offerings by receiving inbound phone calls, responding to support tickets, and in person situations with customers in the data center.
Client Support Coordinators are an integral part of our NOC, continuously monitoring our 25,000 sq/ft data center for any power, environment, or security related alarms while verifying customer access to the facility and collocated equipment.
Duties can include installing, support, and monitoring Cisco switches and routers, dedicated services, collocation space, firewalls, load balancers, and various proprietary systems.

Requirements:

High School diploma required. College degree and/or technical certifications are major plusses.
Two years customer service experience with a technical background
Must be well spoken, outgoing, organized, detailed-orientated, dependable, flexible, and willing to maintain a professional appearance at all times
Ability to effectively manage time and customer expectations
Working knowledge of computer systems hardware, including motherboard, processor, RAM, hard disk, and PCI connections
Working knowledge of computer operating systems (Windows XP, Windows 7, *nix)
Working knowledge Office-based communications systems, including Microsoft Office Suite and Microsoft Outlook
Ability to think critically and troubleshoot a wide range of support issues, including Email, FTP, DNS, DSL, VPNs, and Web Servers (IIS/Apache)

FLSA status:

Hourly nonexempt position, paid on a biweekly basis
Full-Time

Compensation:

$13.00 /Hour
Attractive benefits

If you would like to apply, please send your cover letter and resume to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Make sure to include which position you are applying for. You will be contacted if your qualifications meet our requirements.

Inside Account Executive

We are currently seeking an Inside Account Executive for our office in Orlando, Florida. The primary responsibility of the Inside Account Executive is to develop sales from inbound inquiries and to develop new leads and opportunities through targeted mailing and outbound cold calling into small-to-medium-sized businesses. Sales Executives are responsible for supporting and selling Atlantic.Net’s hosting solutions, including cloud computing, virtualization, and dedicated hosting solutions.

The right candidate is self-motivated, organized, hard-working, target-driven, able to deliver under pressure, and a strong closer. The candidate selected must complete daily call reports and lead tracking forms, and must fulfill minimum daily activity expectations. Success in this position requires a great deal of self-motivation and self-discipline to get the job done.

Requirements:

A minimum of one to three years successful B2B sales experience, preferably in a technology-related industry Strong closing skills
Superior follow-up skills, with the ability to respond under pressure
Ability to communicate effectively over the phone, through e-mail, and face-to-face
Experience working in a target-driven environment
Strong presentation, written, and verbal communication skills
Willingness to make cold calls each day and follow up with daily inbound activity
Possess a superior work ethic, along with strong customer service skills
Have proven territory development skills
Be able to generate and qualify excellent customer leads
Have a bachelor’s degree (preferred but not required)
Possess a valid driving license

Equipment used:

Telephone
Computer equipped with Microsoft software products (Word, Excel, PowerPoint, etc.)
Customer relationship management software.
Telemarketing list, tracking sheets, lead generation forms via Salesforce