# Atlantic.Net’s Stability and High-Touch Approach

> URL: https://www.atlantic.net/about-us/high-touch-approach/ | Updated: 2026-09-16

## Atlantic.Net High-Touch Approach

We are always here to assist you: we solve complex problems.

Our team will meet with you to customise a hosting solution catered specifically to your needs.

## Stability and Cost Advantage

Atlantic.Net is an infrastructure hosting solutions provider that has been a rock in the industry since 1994. While other companies have come and gone, we remain a constant clients can count on. Our adherence to a sound and proven business model, combined with the steady adoption of innovative technology, helps us steer your business through this century's technological turbulence. Organisations rely on us for peace of mind while keeping the cost of high-touch service in check. Here are some of the key differentiators:

- Managed service provider with a track record of financial stability since 1994.
- Substantial investment in technology and performance.
- Innovative company with a consistent R&D budget to stay ahead of the curve.
- Long-term strategic partner with a roadmap to success.

## Consultative Sales Approach

### We're proactive.

We manage your infrastructure so it adapts to changing circumstances. For example, we anticipated additional traffic to an NBA team site after a conference win. There's no rest on weekends.

### We're diligent.

By designing a customised consolidation strategy for a major ASP, we substantially reduced their server footprint and helped them save money month after month.

### We're determined.

To help a leading healthcare provider comply with HIPAA, PCI, and SSAE 18 SOC 1 / SOC 2 (formerly SSAE 16), we researched the necessary compliance solutions and made them happen.

## Custom-Designed Solutions

The high-touch approach doesn't just guide us, it defines us. High Touch means taking pride in our work and giving our customers personal attention, focus, accountability, integrity, flexibility, responsiveness, and innovation. High Touch is the reason thousands of small, medium, and Fortune 500 companies rely on Atlantic.Net cloud hosting solutions to protect their mission-critical infrastructure.

## Ongoing High-Touch Service

Our multi-tiered support personnel work with you and monitor your environment to help keep your business protected; complete customer satisfaction is our top priority.

## Dedicated to Your Success

Jason Coleman

VP of Information Technology,  Orlando Magic

> "After evaluating a range of managed hosting options to support our data operations, we chose Atlantic.Net because of their superior infrastructure and extensive technical knowledge."

Joseph Nompleggi

VP of Product Development,  Complete Healthcare Solutions

> "As our reliable Healthcare IT compliance partner for the past ten years, Atlantic.Net continues to deliver advanced IT architectural design and security guidance and support to CHS. With their flexible, customized solutions and high touch approach, we look forward to continuing to grow and work with this distinguished team of professionals."

Gilad Shainer

Senior Vice President of Networking,  NVIDIA

(Formerly Vice President of Market Development at Mellanox Technologies)

> "Leveraging InfiniBand's performance, efficiency and scalability capabilities, Atlantic.Net is able to provide its customers with a high-performance, reliable and scalable on-demand public cloud hosting platform."

Erin Chapple

General Manager for Windows Server,  Microsoft Corp.

> "Atlantic.Net's support for Windows Server Containers in their cloud platform brings additional choice and options for our joint customers in search of flexible and innovative cloud services."

## Enterprise Hosting Designed Around Your Needs

From single servers to fully managed clusters, we'll help you build the ideal infrastructure for your business.

Call or email us now.

[**USA:** 866-618-DATA (3282)](tel:+18666183282) [**INTL:** +1-408-335-0825](tel:+14083350825) [**EMAIL:** sales@atlantic.net](mailto:sales@atlantic.net)

### Let's Discuss Your Infrastructure Needs

Contact an advisor at **866-618-DATA (3282)**, email **sales@atlantic.net**, or fill out the form below to get started.

### See What Sets Atlantic.Net Apart and How We Help Customers Succeed.

Recognized with the **2026 Excellence in Customer Service Award** from the **Business Intelligence Group**, Atlantic.Net is committed to delivering industry-leading support and an exceptional customer experience.