"After evaluating a range of managed hosting options to support our data operations, we chose Atlantic.Net because of their superior infrastructure and extensive technical knowledge."
Server
Management
Services
Free Up Your IT Resources With Managed Services
Server Management Services
Atlantic.Net can help manage your hosted server infrastructure. You can take advantage of our server management services and bring focus to your core business. Coupled with Server Management Services and your choice of hosted infrastructure; Atlantic.Net can help you achieve your business goals and help you stay focused on your core business. We provide the following services:
Available Operating Systems
Atlantic.Net One-Click Apps
General Features
Database Service Support
Control Panel Support
DNS Support
Email Server Support
File Sharing
ETP, FTPS, SFTP
Load Balancing
OnWatch Platinum Monitoring Platform
Server Migrations
Server Patching and Updates
Vulnerability Scans
Web Server Support
Web Service Support - SSL
VPN Support
Available Operating
Systems
Windows Server: 2016, 2019, 2022
Rocky Linux: 8
Debian: 10, 11
Ubuntu: 20.04 LTS, 22.04 LTS
Atlantic.Net One-Click Apps
cPanel/WHM
LAMP
LEMP
MySQL
NextCloud
WordPress
General Features
- Server deployment while following industry best practices, including server hardening
- General baseline performance metrics completed and provided upon initial release
- 20% discount on Atlantic.Net Professional Service Agreements
- Dedicated Account Representative
- Upon request, troubleshoot issues relating to server network connectivity, host load, and server operating systems
- Reinstall server operating system as needed
Database Service Support
Note: This does not include support
query analysis
Supported platforms: MSSQL2017/2019; MySQL 5.7+, 8.x Recommended; Percona 5.7+, MariaDB 10,4+
Assist with setting up local database backups
Installation and secure configuration of database users
Assist with import of remote databases
Assist with setting up new database and database users
Assist with basic security changes
Control Panel
Support
cPanel / WHM
Plesk
Drupal
Note: Support is always current LTS version
DNS Support
Web portal available to allow for client to make their own changes
Assist with importing customer provided DNS information to Atlantic.NetDNS servers
Implement DNS changes on Atlantic.Net DNS servers and help facilitate migrations to
Atlantic.Net services
Assist with advanced DNS configurations, such as setting up domain keys and SPF records
Assist with troubleshooting DNS resolution problems
Email Server
Support:
Install and configure Mail Server on Windows or Linux server, including Mail Transfer Agent
(MTA) and Webmail portals
Enable anti-spam and anti-malware settings by configuring e-mail virus and spam scanners,
rate-limits, and Realtime Blackhole List checks
Assist with setting up mail-related DNS records
Assist with setting up new domains
Assist with setting up new users
Assist with troubleshooting mail delivery and mail queue issues
Provide customer with settings needed to set up e-mail client for receiving e-mail
File Sharing:
Includes support for Windows and Linux file shares
Assist with setup and mapping of NFS shared folder
Assist with setup and mapping of Samba/SMB shared folder
Assist with setup and mapping of SSHFS shared folder
Assist with setup and mapping of Windows shared drive
FTP, FTPS, SFTP:
Includes support for Linux and Windows systems
Assist with setup and configuration FTP, FTPS, and SFTP
Assist with setup of new users
Load Balancing (optional add-on):
Configure load balancing to distribute incoming application traffic across multiple servers
Configure load balancing service type - Round Robin, Static Round Robin, Least Connections, IP Source
Configure load balancing features - sticky sessions, health checks, SSL termination, multi-port, connection throttling
Note: GeoIP Load Balancing also available via Edge Protection service
OnWatch Platinum Monitoring Platform (as requested):
ICMP
monitoring
SNMP-based CPU usage
SNMP-based RAM usage
SNMP-based
Disk I/O
SNMP-based NIC throughput
Hardware RAID status (if applicable)
Website, E-Mail, MySQL port status
Server
Migrations:
Assist with migrating client data from another hosting provider and with getting started on Atlantic.Net's Managed Platform server
Server Patching
and Updates
Upon request, install requested updates and patches
Automated patching service available
Critical patches installed daily
General patches installed monthly
Schedule times for server reboots after patching, if needed
Upon request, pre-patch report on the current status of pending updates
Upon request, post-patch report on the application of the latest updates
Vulnerability
Scans
Note: This does not include support for site code
or query analysis
Supported platforms: MSSQL2017/2019; MySQL 5.7+, 8.x Recommended; Percona 5.7+, MariaDB 10,4+
Assist with setting up local database backups
Web Server
Support:
Includes support for Windows IIS, Apache, Nginx
Install and configure requested common web extensions, such as PHP
Apply general security tweaks and performance optimizations
Assist with setting up new websites
Assist with setting up domain redirects and rewrites
Assist with setting up custom logging
Assist with enabling web authentication
Assist with server generated outbound e-mail issues
Assist with troubleshooting connectivity to an SQL server
Assist with troubleshooting permissions and file issues
Assist with evaluating customer logs
Web Service
Support - SSL:
Assist with order and setup of SSL for hosted domain
Web Server
Support:
Assist with configuration of Client-based VPN (user authentication)
Assist with configuration of Site-to-Site tunnels
Assist with setup of access lists to ensure VPN is restricted to specific servers and accounts
Upon request, modify VPN configuration settings
Notes:
Atlantic.Net is unable to assist with any website or database content generation, scripting or programming
Atlantic.Net may request removal of any installed third-party application prior to troubleshooting server issues if there is reason to believe the application may impact server performance or reliability
Award-Winning Service
Millions of Servers Deployed Worldwide
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Dedicated to Your Success
- Jason Coleman
Vp of Information Technology, Orlando Magic
- Erin Chapple
General Manager for Windows Server, Microsoft Corp.
"Atlantic.Net’s support for Windows Server Containers in their cloud platform brings additional choice and options for our joint customers in search of flexible and innovative cloud services."
Share Your Vision With Us
And We Will Develop a Hosting Environment Tailored to Your Needs!
Contact an advisor at 888-618-DATA (3282), email [email protected], or fill out the form below.
