Server Management Services

Free Up Your IT Resources With Fully Managed Server Services

Server Management Services from Atlantic.Net

Atlantic.Net's Managed Server Services free your team from day-to-day server administration so you can focus on the applications and outcomes that move your business forward. US-based engineers handle operating system patching, security hardening, monitoring, database and web server configuration, backups, and 24/7/365 incident response across the most widely used Linux and Windows platforms.

Whether you run a single web server or a multi-tier production environment, Managed Server Services scale with your workload — and they pair with our SOC 2 Type II, HIPAA, HITECH, and PCI DSS-aligned hosting infrastructure for regulated workloads.

Atlantic.Net managed server administration overview

What Is Managed Server Management?

Server management is the operational discipline of keeping a server running securely, reliably, and at peak performance: installing and patching the operating system, hardening it against attacks, monitoring its health, configuring services such as databases and web servers, and responding to incidents the moment they happen. Done well, it is invisible — your applications stay up, your data stays safe, and your engineering team stays focused on shipping.

When you outsource server management to Atlantic.Net, our engineers take on those operational responsibilities under a clearly defined scope. You retain administrative control of your server, application code, and business logic; we handle the underlying platform.

Available Operating Systems

Atlantic.Net One-Click Apps

General Features

Database Service Support

Control Panel Support

DNS Support

Email Server Support

File Sharing

FTP, FTPS, SFTP

Load Balancing

OnWatch Platinum Monitoring Platform

Server Migrations

Server Patching and Updates

Vulnerability Scans

Web Server Support

Web Service Support - SSL

VPN Support

Available Operating
Systems

Windows Server: 2016, 2019, 2022

Rocky Linux: 8

Debian: 10, 11

Ubuntu: 20.04 LTS, 22.04 LTS

Atlantic.Net One-Click Apps

cPanel/WHM

LAMP

LEMP

MySQL

NextCloud

WordPress

General Features

Server deployment following industry best practices, including server hardening
General baseline performance metrics completed and provided upon initial release
20% discount on Atlantic.Net Professional Service Agreements
Dedicated Account Representative
Upon request, troubleshoot issues relating to server network connectivity, host load, and server operating systems
Reinstall server operating system as needed

Database Service Support

Note: This does not include site code or query analysis

Supported platforms: MSSQL 2017/2019; MySQL 5.7+, 8.x recommended; Percona 5.7+, MariaDB 10.4+

Assist with setting up local database backups

Installation and secure configuration of database users

Assist with import of remote databases

Assist with setting up new databases and database users

Assist with basic security changes

Control Panel
Support

cPanel / WHM

Plesk

Drupal

Note: Support is always current LTS version

DNS Support

Web portal available to allow clients to make their own changes

Assist with importing customer-provided DNS information to Atlantic.Net DNS servers

Implement DNS changes on Atlantic.Net DNS servers and help facilitate migrations to
Atlantic.Net services

Assist with advanced DNS configurations, such as setting up domain keys and SPF records

Assist with troubleshooting DNS resolution problems

Email Server
Support

Install and configure mail server on Windows or Linux, including Mail Transfer Agent
(MTA) and Webmail portals

Enable anti-spam and anti-malware settings by configuring email virus and spam scanners,
rate-limits, and Real-time Blackhole List checks

Assist with setting up mail-related DNS records

Assist with setting up new domains

Assist with setting up new users

Assist with troubleshooting mail delivery and mail queue issues

Provide customer with settings needed to set up email client for receiving email

File Sharing

Includes support for Windows and Linux file shares

Assist with setup and mapping of NFS shared folder

Assist with setup and mapping of Samba/SMB shared folder

Assist with setup and mapping of SSHFS shared folder

Assist with setup and mapping of Windows shared drive

FTP, FTPS, SFTP

Includes support for Linux and Windows systems

Assist with setup and configuration of FTP, FTPS, and SFTP

Assist with setup of new users

Load Balancing (optional add-on)

Configure load balancing to distribute incoming application traffic across multiple servers

Configure load balancing service type — Round Robin, Static Round Robin, Least Connections, IP Source

Configure load balancing features — sticky sessions, health checks, SSL termination, multi-port, connection throttling

Note: GeoIP Load Balancing also available via Edge Protection service

OnWatch Platinum Monitoring Platform

ICMP
monitoring

SNMP-based CPU usage

SNMP-based RAM usage

SNMP-based
Disk I/O

SNMP-based NIC throughput

Hardware RAID status (if applicable)

Website, email, MySQL port status

Server
Migrations

Assist with migrating client data from another hosting provider and with getting started on Atlantic.Net's Managed Platform server

Server Patching
and Updates

Upon request, install requested updates and patches

Automated patching service available

Critical patches installed daily

General patches installed monthly

Schedule times for server reboots after patching, if needed

Upon request, pre-patch report on the current status of pending updates

Upon request, post-patch report on the application of the latest updates

Vulnerability
Scans

Note: This does not include support for site code
or query analysis

Scheduled vulnerability scans across the supported operating system fleet

Findings reviewed by the Atlantic.Net engineering team and prioritized for remediation

Web Server
Support

Includes support for Windows IIS, Apache, and Nginx

Install and configure requested common web extensions, such as PHP

Apply general security tweaks and performance optimizations

Assist with setting up new websites

Assist with setting up domain redirects and rewrites

Assist with setting up custom logging

Assist with enabling web authentication

Assist with server-generated outbound email issues

Assist with troubleshooting connectivity to a SQL server

Assist with troubleshooting permissions and file issues

Assist with evaluating customer logs

Web Service
Support - SSL

Assist with order and setup of SSL for hosted domain

VPN
Support

Assist with configuration of Client-based VPN (user authentication)

Assist with configuration of Site-to-Site tunnels

Assist with setup of access lists to ensure VPN is restricted to specific servers and accounts

Upon request, modify VPN configuration settings

Notes

Atlantic.Net is unable to assist with website or database content generation, scripting, or programming.

Atlantic.Net may request removal of any installed third-party application prior to troubleshooting server issues if there is reason to believe the application may impact server performance or reliability.

Self-Managed vs. Atlantic.Net Managed Server Services

What changes when you move from running your own servers to Atlantic.Net Managed Server Services? The table below maps the day-to-day responsibilities most teams care about.

Responsibility	Self-Managed	Atlantic.Net Managed
OS install & hardening	You	Atlantic.Net engineers
Security & OS patching	You	Atlantic.Net ‐ critical patches daily, general patches monthly
24/7 monitoring & alerting	You ‐ typically requires third-party tooling	Atlantic.Net OnWatch Platinum platform
Web server (Apache, Nginx, IIS) setup	You	Atlantic.Net
Database installation & configuration	You	Atlantic.Net ‐ MSSQL, MySQL, MariaDB, Percona
DNS & mail server administration	You	Atlantic.Net
Vulnerability scanning	You ‐ typically requires a third-party scanner	Atlantic.Net
VPN & secure remote access	You	Atlantic.Net
Server migration assistance	You	Atlantic.Net
Application code, logic & query optimization	You	You (out of scope; available via Professional Services)
Compliance documentation (HIPAA, PCI, SOC 2)	You	Atlantic.Net audit-aligned environment with documentation available
Incident response & troubleshooting	You	Atlantic.Net 24/7/365 US-based support

Focus on your core business while we handle the day-to-day management of your servers. Experience proactive monitoring, expert support, and guaranteed uptime ‐ partner with Atlantic.Net for 24x7x365 server management that delivers results. For faster application deployment, free IT architecture design, and assessment, call 888-618-DATA (3282) or email us at [email protected].

Frequently Asked Questions About Managed Server Services

Managed server services shift day-to-day server administration ‐ patching, monitoring, security hardening, database and web server configuration, backups, and incident response ‐ from your team to a service provider. Atlantic.Net's engineers operate your servers under a defined scope while you keep administrative control of your applications and data.

Windows Server 2016, 2019, and 2022; Rocky Linux 8; Debian 10 and 11; and Ubuntu 20.04 LTS and 22.04 LTS. Long-term support (LTS) versions are recommended so that security patches remain available throughout the lifetime of your deployment.

Yes. Atlantic.Net Managed Server Services are collaborative ‐ you retain root or administrator access. Our engineers work alongside your team, and major changes are coordinated through your dedicated account representative.

With unmanaged hosting you are responsible for the operating system, patching, security, monitoring, and every supporting service (database, web server, mail, DNS). With Atlantic.Net Managed Server Services, our US-based engineers take on those tasks under a defined scope, freeing your team to focus on application code and business logic.

The OnWatch Platinum monitoring platform tracks ICMP availability, SNMP-based CPU, RAM, disk I/O, and NIC throughput, hardware RAID status, and the health of HTTP/HTTPS, mail, and MySQL ports. Alerts route to our 24/7 NOC for triage.

Yes. Atlantic.Net's Managed Server Services run inside the same SOC 2 Type II, HIPAA, HITECH, and PCI DSS 4.0-audited infrastructure that backs our compliance hosting products. Customers under those regimes can cite our managed-server controls in audit documentation, and a Business Associate Agreement (BAA) is available for HIPAA workloads.

Yes. Server migrations are part of the Managed Server Services scope. Our engineers help plan and execute migrations from on-premises, colocation, or other cloud providers onto Atlantic.Net's Cloud Platform or Dedicated Server Hosting.

Critical patches are installed daily and general patches monthly. Automated patching is available, and pre-patch and post-patch reports are provided on request. Reboot windows are scheduled with you in advance.

Atlantic.Net does not write or debug application code, perform query analysis, or manage third-party application internals. If a third-party application appears to be impacting server stability we may request its removal during troubleshooting. Application-layer support is available separately through our Professional Services agreements.

Pricing is based on the number and type of servers, the operating systems supported, and the level of database, web, and security services required. Contact our sales team for a quote tailored to your environment.

Award-Winning Service

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Dedicated to Your Success

Jason Coleman, VP of Information Technology at Orlando Magic — Jason Coleman

VP of Information Technology, Orlando Magic

Erin Chapple, General Manager for Windows Server at Microsoft Corp. — Erin Chapple

General Manager for Windows Server, Microsoft Corp.

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Contact an advisor at 866-618-DATA (3282), email [email protected], or fill out the form below.

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Don't just take our word for it: Cyber Defense Magazine recognized Atlantic.Net as "Cutting Edge AI Healthcare" in the 2026 Global Infosec Awards.

See how we are different and how we help our customers win.

Call or email us now.

USA: 866-618-DATA (3282)

INTL: +1-408-335-0825

EMAIL: [email protected] (opens email application)

Server Management Services