Managed Services

An Extension of Your IT Department At a Fraction of the Cost

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Atlantic.Net Managed Services

Our Managed Services are versatile and extensive, including diverse services in the areas of Managed Security, Intrusion Detection Service, Migration Services, and more. These services can be tailored to your particular requirements. If you include any of these high-touch, “white glove” services with your Atlantic.Net Hosting solution, you will have a team of certified and expert engineers at your service, performing real-time monitoring and consultation.

You need a trusted partner who understands the ins and outs of cutting-edge technology and how to provide a secure, efficient, and scalable digital environment. That’s where Atlantic.Net comes in. With our Managed Services, your business gains efficiency, scalability, and an unmatched level of security. We provide the cutting-edge cloud computing solutions you need while allowing you to focus on what matters – growing your core business.

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Why Choose Atlantic.Net for Managed Services?

Every managed service we offer is backed by the best resources available and coupled with system designs of unmatched quality. Our operations are regularly refined through continual testing, and are backed by a team of seasoned engineers.

30+ Years of Experience

Founded in 1994, Atlantic.Net has been delivering hosting and managed services for over three decades. Our longevity reflects a track record of reliability, adaptability, and deep technical expertise that newer providers simply cannot match.

Compliance-Ready Infrastructure

Our data centers are independently audited and certified for SSAE 18 SOC 2 & SOC 3, HIPAA, HITECH, and PCI DSS. You inherit a compliant foundation from day one—no need to build it from scratch.

100% Uptime SLA

We back every managed service engagement with a 100% uptime SLA. Our redundant power, cooling, and network infrastructure across 8 global data center regions ensures your workloads are always available.

8 Global Data Center Regions

Deploy closer to your users with data centers in Orlando, New York, Dallas, San Francisco, Ashburn, Toronto, London, and Singapore. Geographic diversity supports data sovereignty requirements and reduces latency for global workloads.

High-Touch, Consultative Approach

We don’t offer cookie-cutter solutions. Every engagement starts with a consultative assessment to design an infrastructure and service wrap tailored to your specific workload, compliance, and performance requirements.

24/7/365 Certified Engineers

Our always-available support team is staffed by certified engineers who provide real-time monitoring, incident response, and proactive consultation. No phone tag, no ticket queues—direct access to the experts who manage your environment.

Managed Services vs. In-House IT

Understanding the key differences helps you decide whether outsourcing IT operations to a managed service provider is the right move for your organization.

Factor In-House IT Atlantic.Net Managed Services
Cost Structure High CapEx: salaries, benefits, hardware purchases, maintenance contracts, and ongoing training Predictable OpEx: flexible monthly pricing with no upfront capital investment or hidden costs
Scalability Scaling up requires hiring, procurement, and lead times of weeks or months On-demand scaling across private, public, and hybrid cloud environments within hours
Expertise Limited to the skills of your current team; specialized knowledge gaps are common Team of certified engineers with 30+ years of multi-domain expertise across security, compliance, and infrastructure
Compliance You bear the full burden of achieving and maintaining certifications (HIPAA, PCI DSS, SOC 2) Pre-audited infrastructure: SSAE 18 SOC 2 & SOC 3, HIPAA, PCI DSS, and HITECH certified environments ready from day one
Availability Typically business-hours coverage; after-hours incidents may go undetected until next day 24/7/365 monitoring, support, and incident response backed by a 100% uptime SLA
Security Requires significant investment in tools, SIEM platforms, and dedicated security staff Full-stack security included: managed firewall, MFA, Trend Micro Deep Security, IPS, and DDoS protection
Time to Deploy Weeks to months for procurement, configuration, and testing Rapid deployment with pre-configured, compliance-ready environments across 8 global data centers
Disaster Recovery Must design, implement, and test your own DR strategy—often neglected due to cost Managed Veeam backup, replication, and DR planning built into the service with regular testing
Focus IT team divides attention between maintenance tasks and strategic projects Your team focuses on core business while Atlantic.Net handles day-to-day infrastructure operations

Managed Services Use Cases by Industry

Every industry faces unique compliance, security, and infrastructure challenges. Atlantic.Net’s managed services are tailored to meet the specific demands of your sector.

Healthcare & Life Sciences

Compliance: HIPAA, HITECH, GDPR

Healthcare organizations handle protected health information (PHI) that demands the highest levels of encryption, access control, and audit logging. Atlantic.Net provides HIPAA-compliant hosting with BAA coverage, managed firewall, MFA, intrusion prevention, and Veeam backup—ensuring your electronic health records, telehealth platforms, and clinical applications remain secure and audit-ready at all times.

E-commerce & Retail

Compliance: PCI DSS

Online retailers processing credit card transactions must maintain PCI DSS compliance to protect cardholder data. Atlantic.Net’s PCI-compliant hosting environment combined with managed load balancing, DDoS protection, and server management ensures your storefront stays fast, secure, and available during peak traffic events like Black Friday and flash sales.

Financial Services

Compliance: SOC 2, PCI DSS, GLBA

Banks, fintech startups, and insurance companies require rigorous data protection and audit trails. Atlantic.Net’s SOC 2/SOC 3 audited infrastructure, combined with managed security services including Trend Micro Deep Security and intrusion prevention, provides the defense-in-depth architecture that regulators and auditors expect.

SaaS & Software Companies

Key needs: Scalability, uptime, performance

SaaS providers need infrastructure that scales seamlessly with user growth while maintaining sub-second response times. Atlantic.Net’s managed private cloud and load balancing services, backed by a 100% uptime SLA and 8 global data center regions, give software companies the performance foundation their customers depend on.

Government & Public Sector

Compliance: NIST, FedRAMP, FISMA

Government agencies require hosting partners with demonstrated security postures and data sovereignty controls. Atlantic.Net’s US-based data centers, comprehensive compliance certifications, and managed security services provide the trusted infrastructure needed for citizen-facing applications and sensitive government workloads.

Legal & Professional Services

Key needs: Data confidentiality, disaster recovery

Law firms and professional services organizations handle privileged client information that demands strict access controls and robust disaster recovery. Atlantic.Net’s managed Veeam backup, encrypted storage, and consultative approach ensure your client data remains confidential, recoverable, and protected against ransomware and data loss.

Award-Winning Service

Award Winning Service

Managed Services

The Experience You Need With The Support You Want.

Check mark Full Range of Managed Services.

Check mark Flexible Private, Public, & Hybrid Cloud Hosting.

Check mark 24x7x365 Security, Support, & Monitoring.

Atlantic.Net Firewall

The segregated firewall service protects the network perimeter and strategic points. It’s the first line of defense; and scrutinizes every bit of data entering or leaving your systems, keeping malicious intruders at bay. With the managed firewall service, you can rest easy knowing your digital footprint is protected against cyber threats.

Multi-Factor Authentication

Password security is a vital layer of defense in every network. Complex passwords are now standard, and Atlantic.Net’s Multi-Factor Authentication service adds further protection to ensure your environment is hardened against external threats.

MFA adds an extra layer of security by requiring multiple forms of validated authentication, making it more challenging for unauthorized users to break in. This service protects your sensitive information and systems behind numerous security checkpoints.

Trend Micro Deep Security

Trend Micro is a top-tier security product, and Atlantic.Net use the latest versions of Deep Security to provide an all-in-one security solution. From virtual patching and intrusion detection to anti-malware, this service ensures your IT environment and any in-scope remote device remains locked down and safe from a myriad of cyber threats.

Database Hosting

Atlantic.Net offers fully managed database hosting services, supporting a range of SQL and NoSQL options. Popular databases like MySQL, PostgreSQL, MongoDB, and Redis are available.

Our Database Hosting and Administration services offer full support for a range of SQL and NoSQL options managed by our experienced team. We ensure optimal configuration, performance, and security while handling backups, updates, and troubleshooting.

Database Administration

Our experienced team of database administrators (DBAs) ensures your databases’ optimal configuration, performance, and security. In addition, we handle backups, updates, performance tuning, and troubleshooting.

High Availability and Replication

Thanks to our High Availability and Replication features, there is no fear of hardware failures or disruptions. Your data remains accessible and safe, even during unexpected disruptions.

Our teams ensure continuous access and data redundancy using Atlantic.Net’s database replication and clustering options.

Scalability

Is your business growing? We grow with you. Our Scalability options make upgrading your storage, processing power, and database instances a breeze, aligning seamlessly with your evolving data loads and user demands.

Security and Compliance

We prioritize data security, implementing robust measures like encrypted connections, firewall protection, intrusion prevention systems, and regular security audits. Compliance with industry standards like HIPAA and GDPR is ensured.

Server Management

With Atlantic.Net’s Server Management service, your servers are in good hands. Our engineers handle everything from system monitoring and patching to backup management and troubleshooting. It’s like having a team of IT experts on call, ready to ensure your servers are always up, running and performing at their best.

Managed Veeam Backup

Atlantic.Net’s Managed Veeam Backup service ensures your data is always safe and secure. Ensuring your physical and virtual servers are backed up and can be quickly recovered if needed. This is a powerful ally in maintaining business continuity and safeguarding against data loss.

Intrusion Prevention System

The Intrusion Prevention System service is a digital watchdog. It patrols the network and interconnected systems, scanning for malicious activities. Alerting is automated via a SIEM platform to identify and block potential threats. It’s like having your team of cyber operatives working around the clock to keep your IT environment safe and secure.

Unlock your IT potential with Atlantic.Net Managed Services. Streamline IT operations and accelerate growth with a comprehensive range of security, infrastructure management, data protection, recovery, and transformative managed services. Contact us today for a personalized consultation. For faster application deployment, free IT architecture design, and assessment, call 888-618-DATA (3282) or email us at [email protected].

Managed Services

The Experience You Need With The Support You Want.

Check mark Full Range of Managed Services.

Check mark Flexible Private, Public, & Hybrid Cloud Hosting.

Check mark 24x7x365 Security, Support, & Monitoring.

Our Data Center Certifications

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What Are Managed Services?

Managed services are services provided to a company or organization by a third party that shift the responsibility for specific processes, functions, and operations from that company to the third party. While managed services apply to several activities, they frequently refer to IT solutions, offering a proactive approach to modernizing business operations by making them cloud-ready and future-proof.

Managed services give companies the time needed to focus on their core competencies without the burden of managing IT operations in-house. Outsourcing IT services maximizes your business’s efficiency, providing peace of mind and knowing that you are in the capable hands of a team of experts.

MSPs deliver a comprehensive service wrap for new and existing environments, from network management and data backup to cybersecurity and a managed cloud computing platform. Managed services are designed to optimize your business performance, providing the critical IT support needed to thrive in a competitive market.

Frequently Asked Questions About Managed Services

Cloud hosting provides the underlying infrastructure—virtual servers, storage, and networking—while managed services add a layer of expert human oversight on top of that infrastructure. With managed services, Atlantic.Net’s certified engineers handle day-to-day operations including monitoring, patching, security management, backup, and troubleshooting so your team can focus on strategic initiatives rather than routine maintenance. You can use managed services with cloud hosting, dedicated servers, or hybrid environments.

Managed services pricing varies based on the scope and complexity of your environment. Atlantic.Net uses a consultative approach—we assess your infrastructure, compliance requirements, and performance goals before providing a custom quote. This ensures you only pay for the services you need. There are no hidden fees or long-term lock-in contracts. Contact our sales team for a personalized consultation and pricing estimate.

Atlantic.Net’s data centers and managed services infrastructure are independently audited and certified for SSAE 18 SOC 2 and SOC 3, HIPAA, HITECH, and PCI DSS compliance. These certifications are maintained through annual audits conducted by third-party assessors. This means your workloads inherit a pre-certified, compliance-ready foundation from day one, significantly reducing the time and cost of achieving your own regulatory compliance.

Yes. Atlantic.Net’s managed services are fully modular. You can select individual services such as managed firewall, multi-factor authentication, server management, or Veeam backup—or combine them into a comprehensive full-stack managed solution. Our consultative approach ensures we tailor the service wrap to match your specific needs, budget, and compliance requirements rather than forcing a one-size-fits-all package.

Onboarding timelines vary based on the complexity of your environment, but most managed services engagements follow a structured process: initial consultation and assessment (1–2 weeks), architecture design and planning (1–2 weeks), migration and deployment (1–4 weeks), and handover to ongoing management. Simple environments can be fully onboarded in as little as two weeks, while complex multi-site deployments with compliance requirements may take four to eight weeks.

Yes. Atlantic.Net provides 24/7/365 support for all managed services customers. Our support team is staffed by certified engineers—not outsourced call center agents—who have direct access to your environment and can resolve issues in real time. You can reach us by phone at 866-618-3282, via email, or through live chat on our website. Our 24/7 NOC proactively monitors your infrastructure and responds to automated alerts before issues impact your operations.

Atlantic.Net serves a wide range of industries including healthcare and life sciences (HIPAA-compliant hosting), e-commerce and retail (PCI DSS-compliant infrastructure), financial services (SOC 2 audited environments), SaaS and software companies, government and public sector agencies, legal and professional services firms, education, and media and entertainment. Our compliance certifications and flexible infrastructure make us particularly well-suited for regulated industries where data security and audit readiness are critical.

Yes. Atlantic.Net’s managed services can be applied to your existing infrastructure whether it is hosted on our platform, on-premises, or with another provider. Our migration services team can also help you transition workloads to Atlantic.Net’s infrastructure if you decide to consolidate. We support private, public, and hybrid cloud environments, giving you the flexibility to manage your entire IT estate through a single partner.

Atlantic.Net provides managed disaster recovery through our Veeam backup services, database replication, and high-availability clustering. We work with you to design a DR strategy that meets your recovery time objectives (RTO) and recovery point objectives (RPO). Our geographically distributed data centers enable cross-region replication, and our engineers regularly test backup and failover procedures to ensure your business can recover quickly from any disruption.

Managed hosting typically refers to the management of the physical or virtual server infrastructure itself—hardware maintenance, OS patching, and uptime monitoring. Managed services is a broader term that encompasses managed hosting plus additional layers such as security management (firewall, MFA, IPS), backup and disaster recovery, application-level support, compliance management, and strategic IT consulting. Atlantic.Net offers both, and you can scale from basic managed hosting to full-stack managed services as your needs evolve.

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In The News

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Dedicated to Your Success

Jason Coleman, VP of Information Technology at Orlando Magic

"After evaluating a range of managed hosting options to support our data operations, we chose Atlantic.Net because of their superior infrastructure and extensive technical knowledge."

Erin Chapple, General Manager for Windows Server at Microsoft Corp.

"Atlantic.Net's support for Windows Server Containers in their cloud platform brings additional choice and options for our joint customers in search of flexible and innovative cloud services."

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