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HIPAA Compliant WordPress Hosting

If your WordPress website interacts with anyone’s electronic protected health information (ePHI), ensuring that your WordPress website is HIPAA-compliant under the Health Insurance Portability and Accountability Act will be critical to your long-term success. By choosing to host your HIPAA-compliant website on Atlantic.Net’s servers, you can rest assured that your data and interactions between devices are shielded by a tough security layer. Furthermore, our installation process is fast and easy, and the entire infrastructure meets HIPAA compliance standards. Find out how to Make Your WordPress Website HIPAA Compliant here.

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Can WordPress Be HIPAA Compliant?

WordPress does not offer its users a HIPAA-compliant hosting service, meaning that an out-of-the-box WordPress website will not meet the necessary HIPAA regulations. With no mention on their website, WordPress is unlikely to provide a signed business associate agreement (BAA). Despite this, there are measures that an organization can take to ensure their WordPress site meets HIPAA regulations, most importantly forming a partnership with a HIPAA-compliant hosting solutions provider, such as Atlantic.Net.

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Ensures our processes, policies, data centers, facilities, and hosting solutions comply with the latest HIPAA Audit Protocols.

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HIPAA WordPress Hosting Features

To help you meet and even exceed the parameters of the HIPAA Security Rule for your HIPAA-Compliant WordPress site, Atlantic.Net guarantees you the following protections as part of our HIPAA-compliant web hosting services:

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Fully Managed Firewall

Our full spectrum firewall guards your network’s periphery against malicious intruders from implementation to a round-the-clock log monitoring. In addition, as part of our HIPAA-compliant services, Atlantic.Net will maintain close oversight of your network gateway points, a robust security response in the event of a breach, and regularly scheduled device health checks.

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Intrusion Prevention Service

Different from a firewall, IPS monitors network traffic for abnormal activity, such as late-night logins or access to files by unauthorized agents. This security layer compliments the firewall by scanning for attacks that come from within the network. Our IPS meet certification requirements and is in compliance with the American Institute of CPA’s SOC 2 or SOC 3 (SSAE 18).

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Encrypted VPN

This service protects your data transmission by sending it via an encrypted VPN tunnel. Additional web hosting services include SSL web certificates to validate ownership for sites that house access points to sensitive data and client connections.

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Encrypted Backup

Our encrypted backup service takes your HIPAA compliance to the next level, automatically encrypting your data before it is written to a disk using Advanced Encryption Standard 256-bit. Here, each encryption key used to conceal data is encrypted with master keys. AES-256 is the only publicly accessible encryption cipher that’s been approved by the National Security Agency (NSA) to protect top secret information.

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Log Management System

Critical to meeting HIPAA compliance requirements, our log management service oversees the full administration of transmission, analysis, storage, archiving and disposal of your log data.

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HIPAA WordPress Installation in Seconds

The WordPress application is housed on a LAMP stack using Ubuntu 16.04 LTS. As an option, you can add your SSH key and select backups.

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Other Requirements for HIPAA Compliant WordPress Hosting

Making sure your WordPress instance is hosted on an secure and stable HIPAA-compliant hosting infrastructure is the first step to ensuring that you have a HIPAA-compliant WordPress website. Here are other steps you should take when it comes to secure web hosting and making WordPress HIPAA-compliant:

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Risk Analysis

Our full spectrum firewall guards your network's periphery against malicious intruders from implementation to round-the-clock log monitoring. In addition, Atlantic.Net will maintain close oversight of your network gateway points, a robust security response in the event of a breach, and regularly scheduled device health checks.

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Person or Entity Authentication

Include an authentication method to verify the identity of the person or entity that is accessing your data. At the minimum, confirm that the privileges are valid and transmission devices sound.

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Tools and Plugins

To round off the security process, make your WordPress site meets the following five key HIPAA requirements for controls:

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Access Control

WordPress offers a combination of security configurations to help you prevent unauthorized parties from accessing your data. You can modify user roles, or use a plugin module to disable access to certain users.

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Audit Controls

Audit controls allow you to deploy equipment, programs and processes to monitor access points and behavior within IT portals that contain highly sensitive ePHI.

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Integrity Controls

To make sure that the integrity of your data is maintained at all times, install a tool that verifies and reports that no alteration or destruction of data is taking place.

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Transmission Security

Add a layer of transmission security to protect against the possible compromise of the electronic protected health information flowing through the system.

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Get Help with HIPAA Compliance

Atlantic.Net stands ready to help you attain fast compliance with a range of certifications, such as SOC 2 and SOC 3, HIPAA, and HITECH, all with 24x7x365 support, monitoring, and world-class data center infrastructure. For faster application deployment, free IT architecture design, and a HIPAA compliant web hosting assessment, call 888-618-DATA (3282), or email us at [email protected].

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How to Make Your WordPress Site HIPAA-Compliant

To deliver HIPAA compliance within WordPress, the first step is to understand the basics of HIPAA-compliant services for IT and hosting. Relative to the specific deployment, perform a risk analysis and then build a HIPAA-compliant website in WordPress with five basic concerns in mind.

HIPAA compliance in IT – the basics

Why is HIPAA compliance needed? Organizations in healthcare and their service providers want to avoid federal fines but also want to generally prevent their systems from being compromised. Healthcare data breaches increased 40% from 2015 to 2016, so now it is even more critical to pay attention to defenses for your protected health information (PHI) – particularly the electronic protected health information (ePHI) safeguarded within data environments, including with your web host.

If you are a healthcare company or otherwise interact with individuals’ ePHI, your first consideration should always be verifying that the system is HIPAA-compliant. For instance, a HIPAA-compliant hosting company has all the necessary protections in place to meet and exceed the parameters of the HIPAA Security Rule (fully managed firewall, encrypted VPN, encrypted backup, log management system, intrusion prevention service, etc.), as indicated by certifications such as auditing to show compliance with the American Institute of CPA’s SOC 2 or SOC 3. To understand HIPAA compliance further, read A Beginner’s HIPAA Compliance Guide.

Making WordPress HIPAA-compliant starts with risk analysis

While having the right host is critical, you need more than HIPAA-compliant hosting services in order to protect yourself from violation. The preliminary step is a risk analysis.

A risk analysis is key because it gives you two basic positive outcomes: You should get assurance that the system you are using to serve your HIPAA-compliant WordPress installation is able to properly safeguard the data. Plus, it is actually the first step of meeting the HIPAA Security Rule, so you are taking an initial HIPAA compliance step by gathering that knowledge.

Note that a risk analysis really is necessary and not optional if you want your HIPAA-compliant WordPress hosting. It is not permissible to skip because you believe that you have no risk, and it is not an aspect of your business that you can entirely entrust to a third party – simply because your organization is ultimately held liable. This process allows you to review the current risks that are present to your system (and to develop the best strategy moving forward). Once you have that risk analysis documentation in place, then you can focus on the need to have a HIPAA-compliance program that is sustainable.

What is involved in a risk analysis to properly protect your WordPress hosting environment from HIPAA violations? Putting one together involves answering important questions about your environment, as indicated by Donna Grindle of HIPAA compliance training firm Kardon Compliance:

  1. What is the purpose of the WordPress site?
  2. What groups of people need access?
  3. What types of ePHI will it be processing, storing, or transferring?
  4. Will the WordPress instance be publicly accessible, or is the system only for internal purposes?
  5. What are the security controls that are in place to safeguard it?
  6. What are your policies and procedures to handle the security needs of its data?
  7. What are the nature of the threat landscape and any individual concerns?
  8. What are the chances that threats will be deployed and what are the potential impacts?

Five technical safeguards for your HIPAA-compliant WordPress & HIPAA-compliant hosting service

Once you have answered the questions of a risk analysis, it is time to think in terms of the controls you want to implement on your HIPAA WordPress site. You will be able to meet the requirements set by the Health and Human Services Department (HHS) through either the standard system, immediately available plugins, or custom tools. From a broad perspective, your HIPAA-compliant web hosting environment should meet five key control requirements – all of them described by the Security Rule’s language on technical safeguards.

First, your HIPAA-compliant environment will need access controls. A covered entity or business associate needs to put physical security controls, technologies, and systems into place that

You can achieve that through WordPress via a combination of security configurations and plugins. You can take the standard installation and modify user roles, making sure that permissions work for administrators, the public, and staff.

Keep in mind, though, that the standard authorization capabilities within WordPress are relatively basic. You might have to get a plugin to disable a content type or module when users have not been authorized. For instance, you need a plugin in order to allow users to edit content, while not giving them access to the ePHI data that is within calendar registrations.

Second, as a covered entity or business associate, you will need audit controls. That means deploying computing equipment, programs, and processes to monitor access and behavior within IT portals that contain ePHI.

Third, HIPAA-compliant WordPress hosting requires integrity controls. In other words, you must make sure that data integrity is maintained at all times (i.e. that data is not destroyed or unintentionally altered). Plus, there should be a mechanism installed that can verify that alteration or destruction of data is not occurring.

A fourth key defense outlined within the Security Rules is person or entity authentication. You can verify identities of users through various person or entity authentication methods. At the bare minimum, a covered entity or business associate will want to confirm the privileges and transmission device are valid.

Finally, a HIPAA-compliant organization has to build transmission security into its environment. These methods protect against the possibility of compromise to the ePHI that is flowing through the infrastructure.

WordPress with a HIPAA-Compliant Hosting Provider

When you think of all these controls, it becomes apparent that a big piece of any HIPAA-compliant WordPress site is, in fact, the hosting company . As Greg Gholson of web development firm Geonetric noted , “Anybody planning to build a HIPAA-compliant site needs to host in a HIPAA-compliant environment.”

Before you can build HIPAA-compliant WordPress, you need a web host that has the healthcare IT knowledge to set up a system that will truly protect you from a HIPAA breach. At Atlantic.Net, our healthcare hosting is SOC 2 TYPE II and SOC 3 TYPE II certified and HIPAA audited, designed to secure critical data and records, and HIPAA WordPress Installations. Reach out to us about our HIPAA compliant WordPress hosting plans.


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This page was updated on April 14, 2023.