The Information Atlantic.Net Collects
Atlantic.Net gathers data from its customers and the users (and potential users) of its website and services to help improve content, gather customer interest, behavior, and demographic information, provide targeted information about our company and its products and services, and enhance user experience. The data we collect comes primarily from you when you visit our website or create an account on our website, purchase a product or service, or engage in customer support activity. The data we collect may include personal information or other data that could identify you individually, such as:
Atlantic.Net may compile information from third-party providers (including Atlantic.Net affiliates located in the European Union and the UK), such as site redirects, search engine queries, and SEO tools. We may also make use of publicly available data such as names, email addresses, and mailing addresses. Furthermore, our advertisements may use tracking technology to determine the effectiveness of advertising campaigns.
Atlantic.Net does not market or provide services, or knowingly collect any information, from children under the age of 16 in accordance with the Children’s Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR).
How Atlantic.Net Uses Information Collected
Atlantic.Net may use personal information in the following ways:
Disclosure of Personal Information
Atlantic.Net does not sell, trade, or transfer personal information to any unrelated entities, with the exception of trusted third parties who perform functions on our behalf. We may be required to disclose information in compliance with court orders, subpoenas, summons, discovery requests, warrants, statutes, regulations, or governmental requests or to enforce our legal rights and protect the rights and safety of others. We assume no obligation to inform users if such information is requested.
Lawfulness of Processing
Privacy Shield Policy for the EU and/or Switzerland
Atlantic.Net, Inc. complies with the EU-US and the Swiss-US Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Atlantic.Net adheres to the Privacy Shield principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Privacy Shield program please visit the U.S. Department of Commerce site at https://www.privacyshield.gov/welcome
Opt-In / Opt-Out, Access, and Right-to-be-Forgotten Procedures
You may Opt-Out after having chosen to receive certain types of communication from us, if they are not related to the performance of a service agreement. At your request, we will discontinue such communication. If you wish to opt out, please notify us at [email protected] or write us at Business Development; Atlantic.Net, Inc.; 440 West Kennedy Blvd.; Suite 3; Orlando, FL 32810. Please note that it may take up to 10 days to process your request. Due to the nature of our Service Level Agreement (SLA), you cannot opt out of Service and Maintenance Notifications.
Atlantic.Net recognizes that citizens in the EU and other designated countries may request access to the personal information we maintain about them, under the GDPR. Under certain circumstances, Atlantic.Net will provide an individual access to their Personal Information and will allow the individual to correct, amend or delete inaccurate data. Atlantic.Net will also allow an individual to limit the use or disclosure of their personal data, according to applicable law. An individual who seeks access, or who seeks to correct, amend, or delete data, or who seeks to limit the use or disclosure of personal data should direct his query to [email protected] or write us at the address detailed above. If requested to remove or limit the use of data, we will respond within a reasonable timeframe.
SECURITY OF YOUR INFORMATION
Atlantic.Net is committed to taking reasonable security measures to protect the confidentiality of the information in our possession. To that end, we utilize technologies and measures designed to protect information from unauthorized access, use, or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.
Databases with personal information are accessible only by Atlantic.Net employees who are bound by a confidentiality and nondisclosure agreement.
Atlantic.Net provides services that include acting as an Internet Service Provider, a Colocation Services Provider, a Managed Services Provider, and a Cloud Services Provider to customers. When providing these services, we do not determine the purposes and/or means of processing any private data that our customers may store or transmit via those services. When providing these services, Atlantic.Net is acting only as a channel for data owned and handled by third parties. Each individual Atlantic.Net customer determines the sensitivity of their data, identifies the appropriate methods to secure and protect that data, and may request Atlantic.Net to assist, when applicable, in protecting that data.
Atlantic.Net does not store customer passwords or private SSH keys and has no access to customers’ server data.
440 West Kennedy Blvd.
Orlando, FL 32810