ADA Accessibility Statement
Atlantic.Net is committed to providing an accessible and inclusive online experience for all individuals, including those with disabilities. We believe that everyone should be able to access information easily, navigate our services without barriers, and engage with our content regardless of ability or assistive technology.
To achieve this, we are actively working to ensure our website meets the requirements of the Americans with Disabilities Act (ADA) and aligns with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards. Our accessibility efforts are ongoing and include:
-
- Regular Accessibility Audits to identify and resolve issues.
- Updating Website Structure, Code, and Content for improved usability.
- Using Accessibility Tools and Expert Guidance to maintain compliance.
- Training Our Web Development Team to prioritize accessibility in design, development, and content management.
- Incorporating User Feedback to guide improvements and enhance the experience.
- While we strive to make every page fully accessible, some content may not yet meet the highest standards. Accessibility is an evolving process, and we are committed to continuous improvement.
Need Assistance or Have Feedback?
If you experience any difficulty using our website or encounter accessibility barriers, please contact us so we can assist you and address the issue promptly. Your feedback is essential in helping us create a better experience for all users.
Contact Us for Accessibility Support:
Email: [email protected]
Phone: 1-800-422-2936
We appreciate your patience as we work toward full ADA and WCAG compliance. Your experience matters to us, and we remain dedicated to providing an accessible and inclusive digital environment for everyone.
Accessibility FAQ
At Atlantic.Net, we are committed to making our website and services accessible to everyone, including individuals with disabilities. Below are answers to common questions about accessibility.
1. What is Atlantic.Net’s accessibility commitment?
We strive to meet or exceed WCAG 2.1 AA standards to ensure our website is usable by all individuals, regardless of ability.
2. How can I report an accessibility issue?
If you encounter any barriers, please contact us at [email protected] or call 1-800-422-2930. We will respond promptly.
3. What assistive technologies are supported?
Our site is compatible with screen readers, keyboard navigation, and other assistive tools commonly used by individuals with disabilities.
4. Are PDFs and documents accessible?
Yes, we provide accessible PDFs. If you need an alternative format, email us and we’ll provide it.
5. Does Atlantic.Net offer accessibility training for staff?
Yes, our web development team is currently undergoing on-going training to ensure accessibility best practices are implemented across all services.
6. What standards do you follow?
We follow WCAG 2.1 AA guidelines and comply with applicable accessibility laws.
7. Can I request accommodations for services?
Absolutely. Contact us to discuss your needs, and we’ll work to provide reasonable accommodations.