Atlantic.Net Blog

What Are IT Managed Services?

Managed services are IT solutions a third-party organization delivers to a customer, ranging from network and system monitoring to security management, data backup, and disaster recovery.

In today’s digital age, businesses rely on technology more than ever. From managing customer data to facilitating seamless communication and collaboration, technology plays a vital role in the success of modern organizations.

However, managing IT services has become increasingly complex and time-consuming as technology evolves. Previously, companies often developed an in-house IT team to handle all technology needs. But with the rapid pace of cloud computing and technological advancements, plus the associated costs, this approach is no longer practical or cost-effective for many businesses.

Fortunately, managed IT services offer an answer to these challenges.

Managed Services Providers

With a managed service provider (MSP), businesses can offload the administrative headache of managing their IT infrastructure to experts in the field. This allows them to focus on their core business operations and helps to guarantee their own IT service providers’ needs are offloaded to experienced professionals.

In this post, we will explore the benefits of client costs when using managed IT services and the various available services. We will also discuss the factors businesses must consider when choosing an MSP to ensure they find the right partner to meet their unique needs.

Whether you’re a small business owner looking to offload your IT responsibilities or a larger organization needing comprehensive IT support, managed IT services can provide the solutions you need to stay competitive in today’s digital workplace.

Types of Managed IT Services

Managed IT services come in many different flavors. Here are some of the most common types of managed services:

Managed Networking

Managed network services are outsourced IT services that involve remote monitoring, managing, and maintaining a company network infrastructure. This typically includes installing, configuring, and maintaining network hardware and software components such as routers, switches, firewalls, servers, and storage devices.

By using managed network services, companies can leverage the expertise and resources of a third-party service provider to ensure their network is operating efficiently and securely. This, under vendor management, can help reduce costs, increase network performance, help guarantee the availability of network connections and improve overall productivity.

Managed IT services can also include proactive maintenance and support to prevent network issues from occurring, reducing downtime and minimizing the impact of any issues that do occur. Overall, managed network services can be an effective way for companies to improve their network infrastructure while focusing on their core business objectives.

Server Monitoring

Your server infrastructure is the lifeblood of your business, be it virtual private servers, dedicated servers, or even physical tin. Network and system monitoring involves scrutinizing your company’s IT infrastructure to detect and troubleshoot issues before they become significant problems.

Standard monitoring metrics include server performance (CPU, Disk, and Memory), network traffic and availability, SNMP traps, infrastructure alerts, and automating security threats.

For example, if a server goes down, your MSP will be alerted immediately and can work to resolve the issue before it even impacts your business; when your managed IT company is contracted to monitor systems proactively, they often resolve the problem before you even knew you had one.

Persistent issues may require hardware maintenance; your MSP can arrange for an engineer to resolve more complicated issues within a service-level agreement.

Managed Security platform

Security management protects your company’s sensitive information from various cybersecurity threats. This includes firewall management, antivirus and antispyware protection, and intrusion detection.

With cyber-attacks on your private networks rising, having a dedicated team of IT professionals to manage your cyber security is becoming increasingly important.

Data Backup and Disaster Recovery

Data backup and disaster recovery involve creating backups of your company’s critical data and planning to recover that data quickly in the event of a disaster. Businesses should follow the 3-2-1 rule of backups which involves creating three copies of your data, storing them on two different types of media, and keeping one copy offsite.

Whether a natural disaster like a hurricane or a cyber attack such as ransomware, having a solid disaster recovery plan in place can mean the difference between quickly getting back to business as usual and being out of commission for days or weeks.

The Managed Service Provider Strategic Advantage: Why Your Business Should Consider IT Managed Services

Now that we have a grasp on the different types of managed IT services let’s explore the benefits of utilizing managed IT services:

Reduced IT Spending

Outsourcing your IT systems to managed services providers can lead to significant cost savings in the real world. By entrusting your technology needs to a team of experts, you can reduce the time and resources required to manage your IT infrastructure in-house. Here are some of the specific ways that outsourcing to a managed services provider can save you money:

Reduced Labor Costs:

By outsourcing your IT systems to a managed services provider, you can avoid the need to hire and train a full-time IT staff. This can save your business significant money on salaries, benefits, and other overhead costs.

Scalable Costs:

Managed services and managed service providers typically offer a range of pricing plans based on your specific needs, allowing you to scale up or down as your business requirements change. This can help you avoid the cost of investing in additional hardware, software, or personnel that may be necessary to manage your IT infrastructure as a service only.

Improved Efficiency:

IT support companies can help optimize your IT systems for maximum efficiency, reducing the likelihood of downtime, errors, and other issues that can cost your business time and money. Additionally, a team of experts can often identify and resolve IT issues more quickly than an in-house team, reducing the time and cost required to resolve problems.

Access to Advanced Technology:

A managed cloud services provider can often provide access to advanced business technology services that may be too expensive or complex for your business to manage independently. This can help your business stay competitive by leveraging cutting-edge cloud technology without the high cost of ownership.

Enhanced Security:

IT outsourcing managed service providers are security experts, helping to protect your IT systems from cyber threats that can be costly to recover from. By outsourcing your IT security needs to a managed services and security provider, you can avoid the costs associated with data breaches, system downtime, and other security challenges.

Dependable Service

Managed IT services offer a valuable benefit in the form of dependable support. With a team of skilled professionals on hand 24/7, MSPs can promptly resolve any IT-related issues, keeping your operations running smoothly and minimizing disruptions.

Leverage Expert Knowledge

As we mentioned earlier, MSPs bring a high level of expertise. By outsourcing your IT needs to an MSP, you can tap into that expertise and ensure your company’s internal IT team and infrastructure runs smoothly and efficiently.

Growth of Cyber Attacks

Cyber threats are a reality that businesses cannot ignore. The risks are numerous and constantly evolving, from data breaches to ransomware attacks. As such, businesses must proactively safeguard their sensitive information and prevent potential cyber-attacks.

When a business outsources its IT systems to an MSP, it can benefit from various security measures, including firewalls, intrusion detection systems, and antivirus software. MSPs continuously monitor systems to detect and respond to real-time security breaches.

Help Achieving Compliance

Managed IT services can help ensure compliance with hosting solutions that meet and exceed GDPR, PCI-DSS, ISO, Hitech, and HIPAA regulatory requirements. In addition, choosing a compliant managed service provider reduces the risk of breaching compliance which can result in financial penalties and legal action.

The best-managed IT services include training and awareness programs to educate employees on best practices for compliance, cybersecurity, and legislation, minimizing human error risk and strengthening most business owners’ overall security posture.

Together, these measures help prevent cyber attacks and data loss while improving the overall security of a business’s IT systems.

Professional Services

IT service providers typically have in-house teams of seasoned IT professionals available for projects and ad-hoc technical needs, such as system design upgrades or technical expertise.

Whether implementing a new technology solution or upgrading an existing one, an MSP can help ensure a seamless transition and that your company’s IT infrastructure runs efficiently.

Experience the Power of Atlantic.Net’s IT Managed Service

Are you tired of dealing with unreliable IT systems that hinder your business’s growth and productivity? Look no further than Atlantic.Net’s IT-managed services provider. Our comprehensive suite of services provides organizations with the scalability, security, and reliability they need to succeed in today’s digital landscape.

With Atlantic.Net, you can use various cloud hosting services, including Virtual Private Cloud (VPC), public and private cloud, and hybrid cloud solutions. Our cloud hosting services offer increased scalability, reduced costs, and enhanced uptime, allowing your business to operate efficiently.

Unleash Your Business Potential with IT Managed Services

In addition to cloud hosting, Atlantic.Net offers various managed services to protect your business’s critical data and assets. Our Managed Security Services include the following:

firewall management

Our experienced network engineers have designed a logical and robust network service to secure client data and your business. Here’s what our Managed Firewall Service includes:

  • Fully managed firewall stack connected to the Atlantic.Net network
  • Redundant firewall stack configuration upon request
  • Proprietary stateful firewall for customized solutions


Our Managed IT services include additional Edge Services to shield your environment further:

  • DDoS Protection: Automatically thwart unwanted network requests.
  • Content Delivery Networks (CDN): to reduce your website’s attack surface and speed up global content delivery.
  • Web Application Firewall (WAF): monitor and filter traffic via the network edge.
  • Intrusion Prevention System (IPS): Real-time threat monitoring and prevention

vulnerability scanning

As part of the managed cloud services offering, the service checks for vulnerabilities on the client’s network and internal IT systems:

  • Expertise: Scans are conducted by an experienced team of security professionals
  • Detailed Verbose Reporting: Reports are generated with detailed information on identified vulnerabilities
  • Scalable: The service is scalable and customizable to meet the specific needs of each client
  • Identification: The scanning service helps clients identify and address vulnerabilities before they can be exploited
  • Improved Security Posture: Regular vulnerability scanning can reduce the risk of data breaches and other security incidents
  • Compliance: vulnerability scanning service helps clients maintain compliance with industry regulations and standards.

Migration Services

Our managed migration services are the ideal solution to get you started. The three critical steps in the migration process are assessment, migration, and optimization.

  • Three migration packages are available: Standard, Advanced, and Enterprise
  • Expert Migration: handle the migration process seamlessly and disruption-free
  • Cost Savings: Increases efficiency and reduces costs
  • Fast: Gets workloads running in the Atlantic.Net cloud quickly and easily

Managed Backup and Disaster Recovery

  • Managed Backups: Daily, weekly, or monthly backups are taken automatically and stored offsite in secure Atlantic.Net data centers to your retention requirements.
  • Disaster Recovery: Atlantic.Net provides disaster recovery services to ensure business continuity in the event of a disaster, with options for managed or self-managed solutions
  • Replication: Data is replicated in real-time to a secondary location for disaster recovery purposes
  • RPO and RTO: Recovery Point Objective (RPO) and Recovery Time Objective (RTO) can be tailored to meet specific business needs

Looking for a dedicated cloud environment? Atlantic.Net’s Managed Private Cloud services offer dedicated resources, secure connectivity, and a range of management and support services to meet the unique needs of your business. We also offer these platform services:

Managed Database Services

  • Offers a range of managed database services, including MySQL, PostgreSQL, MariaDB, and MongoDB
  • Provides highly available and scalable database solutions
  • Offers database administration, monitoring, backups, and disaster recovery
  • Optimizes database performance to ensure efficient operations

Managed Hosting Services

  • Provides fully managed hosting services for websites and applications
  • Offers a variety of hosting solutions, including cloud hosting, VPS hosting, and dedicated hosting
  • Provides 24/7 monitoring, support, and management
  • Ensures high availability, reliability, and security for the hosted environment

Choose Atlantic.Net IT Managed Services

Atlantic.Net is a leading managed service provider offering a comprehensive selection of managed services to global businesses across various sectors. With over three decades of experience, Atlantic.Net has established itself as a dependable managed services provider that offers 24/7 technical support, remote monitoring, and remote application hosting services, among many others.

We specialize in remote support from our specialist in-house teams from our Orlando-based network operations center (NOC). All managed IT services deliver comprehensive service-level agreements to ensure each client receives a dependable service.

Say Goodbye to IT Headaches with Managed Services

Our experts took remote monitoring and managed IT services further by offering various services, such as managed security services, mobile device management, backup services, mobile device management, and cloud computing solutions.

Atlantic.Net managed cloud services model is built around proactively monitoring systems, allowing businesses to focus on their core operations. You can rest easy knowing that your network infrastructure and other computer infrastructure are in safe hands, and you can depend on our U.S based technical support teams whenever needed.

Control your costs with our pay-as-you-go service tier, allowing businesses to pay only for the services they use. This option is attractive for small businesses that still require dependable IT support but also desire to help to avoid extensive overhead costs and the administrative headaches associated with managed services being kept in-house.

As a global market leader with channel partners in various locations, we are constantly looking for new business development opportunities to expand our services and meet the needs of both IT and non-IT businesses. With Atlantic.Net, you can be confident that you receive top-of-the-line services from a dependable service provider.

Managed Services are Essential for Business Continuity and Growth

Are you tired of managing your IT infrastructure and struggling with the latest cybersecurity threats? Look no further than Atlantic.Net!

As a top-tier managed service provider, we offer a comprehensive suite of managed IT and cloud services to help you streamline your operations and keep your business running smoothly.

Our managed services model allows us to provide end-to-end solutions tailored to your unique needs. From cybersecurity services to network monitoring, our service offerings are designed to help you maximize your resources and minimize risk.

Discover the Power of IT Managed Services for Your Organization

We partner with the best application service providers and offer cutting-edge services tools to ensure that your IT services are always up to date.

Our team of experts has the skills and experience to manage your IT infrastructure, so you can focus on growing your business. We offer utility services, internal IT, desk services, managed platform services, and more to meet your IT needs. Plus, we work with third-party organizations and SaaS platforms to ensure that you have access to the latest technology and software.

When you choose Atlantic.Net as your next managed IT services company, you’ll benefit from our industry-leading service providers typically provide. In addition, we pride ourselves on our ability to deliver high-quality managed services that help businesses like yours thrive. For example, we use a managed platform to provide reliable and secure cloud services, and our agent software helps us detect and prevent social engineering attacks.

Our centralized platform makes it easy to manage your IT infrastructure from one place, and our team of experts is available 24/7 to provide support whenever needed. We also offer server space on our cloud platform, so you can use the latest technology without investing in your platforms.

Whether you’re a small or medium-sized business, we have the expertise to help you succeed. So why wait?

Contact us today to learn more about our managed IT and cloud services, and let us help you take your business to the next level!

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