How to Prevent Faulty Microsoft SUSE Virtio Driver from Causing Your Windows Server 2012 & 2008 VM To Fail To Boot

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As part of the group of patches Microsoft rolled out with their Patch Tuesday offerings from 8 December 2015, there is one optional update to the SUSE Block Driver that is causing booting issues (i.e., blue screens of death, or BSODs) for virtual machines that install it. Until Microsoft offers a fix for this faulty patch, we STRONGLY ADVISE that you avoid applying this SUSE patch.

Finding the Driver Update

The SUSE driver update is part of the optional group of updates. To be sure you don’t inadvertently select–or if you already have optional updates automatically selected–it would be safest to deselect and hide the SUSE updates.

You can find the update options in Windows 2008 and 2012 in Control Panel –> System and Security –> Windows Update. Select the link for “optional updates available”.

Finding Optional Updates

Finding Optional Updates

Deselect the Update

The faulty driver to look out for is called, “SUSE – Storage Controller – SUSE Block Driver for Windows”. As long as that line remains unchecked, your cloud server will be safe.

Hide the Update

If you’d like to be sure you don’t accidentally select this patch, you can hide it by right-clicking on the line and selecting “Hide Update” from the pop-up menu.

Hide Update Option

Hide Update Option

This action will hide the update from showing up the next time you open up your updates and examine optional updates.

For the Extra Cautious

The only driver update reported to be causing issues is the Block Driver. Until Microsoft issues a replacement patch that addresses the problems this one causes, you may also decide to avoid installing or hiding any SUSE patch for the time being.

Restoring Hidden Updates (After Microsoft Issues a Patch Fix)

When Microsoft does issue the new patch, you may restore any hidden patches from the menu item “Restore hidden updates” on the left side of the Windows Update screen.

Restore Hidden Updates

Restore Hidden Updates


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