Healthcare organizations expect their hosting provider to protect electronic Protected Health Information (ePHI). Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the provider must also sign a HIPAA Business Associate Agreement (BAA) when its services handle ePHI. Customers need clear answers about server management, security controls, backups, migration, and technical support.
LuxSci is an established healthcare communications provider. Founded in 1999, the company serves more than 1,900 customers and offers secure email, marketing, forms, and hosting. Organizations reviewing the market may still find that a different provider is a better fit for a particular infrastructure requirement.
Atlantic.Net is a strong option for teams that want managed HIPAA hosting across cloud, dedicated, and custom environments. Our service combines independently audited controls, a standard BAA, managed security, daily backups, migration help, and round-the-clock support from a provider with more than three decades of hosting experience.
The difference comes down to fit. A new client was looking at moving away from LuxSci, the request was for a Linux workload that needed four or more cores, 16 GB of memory, about 300 GB of storage, host five websites, and featured restricted SFTP access, encryption at rest, and full server management, Atlantic.Net were invited to scope the infrastructure and managed services as one solution, this is how we did it.
Why Consider Atlantic.Net For HIPAA Hosting?
Atlantic.Net’s HIPAA-compliant hosting is designed for healthcare organizations, software providers, and other businesses that store or process ePHI. The platform is SOC 2 and SOC 3 certified and HIPAA and HITECH audited by an independent USA-based third-party CPA firm.
Our HIPAA plans bring together several controls and services that would otherwise need to be sourced and managed separately:
- Contractual Coverage: A BAA is available with every HIPAA hosting plan.
- Managed Security: Managed FortiGate firewall service, scheduled vulnerability scanning, multi-factor authentication, and managed VPN access are included in the published packages.
- Backup Planning: Onsite and offsite daily backups support recovery planning.
- Engineering Help: Server management and migration time give customers direct access to engineers during setup and ongoing operations.
- Infrastructure Choice: Linux and Windows options are available across managed cloud, dedicated, and custom designs.
This combination suits organizations that want one provider to take responsibility for the hosting platform and its defined managed-services boundary. Atlantic.Net has operated since 1994, giving customers access to a team with extensive experience in production infrastructure and regulated hosting.
A Managed Platform With Clear Responsibilities
HIPAA hosting works best when the provider and customer document who owns each control. The provider can operate the infrastructure, firewall, backups, monitoring, and other services named in the agreement. The customer remains responsible for its application, user access, staff policies, risk analysis, data handling, and correct use of the environment.
US Department of Health and Human Services guidance states that a cloud service provider that creates, receives, maintains, or transmits ePHI is a business associate and must enter into a BAA with the covered entity or the business associate. The guidance also explains that customers retain responsibilities under the HIPAA Rules.
The shared-responsibility position is clear: a HIPAA server supports part of the customer’s compliance program, while organizational compliance also depends on administrative and technical safeguards. This clarity helps IT and compliance teams build a responsibility matrix without assuming that the hosting package covers application-level duties.
During discovery, confirm ownership of operating-system patching, application patching, firewall policy, privileged access, SFTP configuration, logging, alert response, backups, restore tests, incident notification, and secure data deletion. A written division of duties makes the environment easier to operate and audit.
How Atlantic.Net Fits the Client’s Requirements
Atlantic.Net offers standard HIPAA plans and custom configurations. The current HIPAA Developer Linux plan is a useful starting point for a client’s workload with four or more cores and 16 GB of memory.
| Requirement | Atlantic.Net Starting Point | Detail to Confirm |
| Linux | HIPAA Developer supports Linux | Distribution, version, runtime, packages, and update path |
| 4+ cores | 6 vCPU | Sustained CPU usage and database demand |
| 16 GB RAM | 16 GB RAM | Peak usage and expected growth |
| 300 GB storage | 200 GB SSD in the standard plan | Custom capacity, backup space, and growth allowance |
| About five sites | Five-account cPanel license is listed | Domain layout, account isolation, and control panel requirements |
| Restricted SFTP | Can be configured during the server build | User directories, key policy, permissions, logging, and test cases |
| Encryption at rest | Encrypted storage is a published HIPAA feature | Storage, backup, and key management scope in the proposal |
| No hosted email | Email can remain outside the hosting scope | Application relay, notifications, and ePHI handling |
| Managed operations | Firewall, server management, scans, VPN, MFA, and backups are listed | Response, patching, monitoring, and recovery duties |
The standard plan’s 200 GB storage allocation fell short of the client’s desired 300 GB requirement. Atlantic.Net’s HIPAA Custom option supported extended VM sizes, so the solutions team was able to quote the required capacity once current use, backup volume, and projected growth had been measured.
Security And Operations In One Service
A managed HIPAA environment needs ongoing operational work after the initial server build. Atlantic.Net’s managed service packages include server management, scheduled vulnerability scans, a managed firewall, multi-factor authentication, managed VPN accounts, and daily onsite and offsite backups.
The Developer tier features a managed FortiGate firewall, and the Business and Custom tiers add explicit intrusion prevention system options. If IPS is part of the security requirement, we’ve got you covered!
Customers can also review Atlantic.Net’s wider compliance program, including our published alignment with standards such as NIST SP 800-53. Our compliance services support vendor due diligence, while the signed order and responsibility matrix define the controls delivered for the individual environment.
For day-to-day operations, Atlantic.Net provides 24/7 support by phone and email, especially useful during a migration, a security review, or an out-of-hours production issue.
A Practical Migration Path
Atlantic.Net includes 4 hours of migration service with our HIPAA packages. A well-planned move begins with an inventory of the current application and ends after the new environment has passed technical and recovery testing.
Customers should give the solutions team a record of the sites, databases, runtimes, extensions, certificates, scheduled jobs, DNS records, SFTP users, external services, and IP allowlists. Map where ePHI is stored, transmitted, backed up, and logged, so that every relevant system stays within the approved design.
Before cutover, clients work with our engineering team to:
- Build the destination in accordance with the signed BAA and the agreed security design.
- Configure the firewall, named administrative accounts, restricted SFTP users, multi-factor authentication, logging, monitoring, and backups.
- Copy and validate the sites and data, then test database transactions, scheduled tasks, uploads, certificates, external APIs, and notifications.
- Run a restore test to confirm that the application and its data can be recovered within the agreed target.
- Plan the DNS change, validation window, rollback trigger, and final data synchronization.
This process gives the customer and Atlantic.Net a shared view of the work, the acceptance tests, and the operating model that will apply after launch.
Moving Forward With Atlantic.Net
LuxSci holds a respected position in secure healthcare communications, and customers may have had positive experiences with its services. Choosing Atlantic.Net as an alternative is a decision about the needs of the next hosting environment and the level of infrastructure management the organization wants.
Atlantic.Net brings together audited HIPAA hosting, a standard BAA, flexible cloud and dedicated infrastructure, managed security services, daily backups, migration assistance, and 24/7 support for organizations seeking a closely managed home for healthcare applications, making Atlantic.Net a compelling provider to consider in 2026.
Our first conversation usually covers the application footprint, ePHI flow, resource measurements, access model, recovery targets, audit needs, and operational responsibilities. We use that information to recommend a suitable HIPAA tier and prepare a clear proposal for the migration and ongoing service.
Share your current server inventory and growth requirements with the Atlantic.Net solutions team. We can help map the workload to a managed HIPAA environment and plan the move before any ePHI is transferred.
* This post is for informational purposes only and does not constitute professional, legal, financial, or technical advice. Each situation is unique and may require guidance from a qualified professional.
Readers should conduct their own due diligence before making any decisions.