Atlantic.Net Recognized by Business Intelligence Group with 2026 Excellence in Customer Service Award
ORLANDO, FL (May 1, 2026) – Atlantic.Net, a global cloud infrastructure provider, has been named a winner of the 2026 Excellence in Customer Service Awards by the Business Intelligence Group (BIG), a global independent awards organization recognizing outstanding achievement across business disciplines. Atlantic.Net earned recognition in the Transformation of the Year category.
The Excellence in Customer Service Awards honor the companies, products, teams, and individuals delivering measurable, human-centered customer experiences in a rapidly evolving service landscape. This year’s program attracted nominations from organizations across more than 20 industries worldwide and was evaluated by a panel of experienced business executives using objective scoring benchmarks.
“Atlantic.Net’s 30-year track record of hosting mission-critical workloads for clients in more than 100 countries is the foundation that makes their recognition in Transformation of the Year meaningful. Sustaining that trust while scaling globally across eight data center regions requires a service organization as disciplined as the infrastructure it supports,” said Russ Fordyce, Chief Recognition Officer at the Business Intelligence Group.
Atlantic.Net was recognized by how tightly it has integrated real-time operations, disciplined processes, and customer-facing communication in a 24/7/365 data center environment, without treating support as a “ticket factory.” With a security and observability service mindset, Atlantic.Net also pairs strong operational controls with monitoring and security tooling and clear ownership boundaries.
“We are constantly evolving our customer service to match our rapid pace of innovation. In the last year, we successfully launched GPU Cloud Hosting and completed a major data center migration – with zero customer-impact events,” said Marty Puranik, founder and CEO of Atlantic.Net. “These forward-thinking initiatives have maintained a high level of trust with our customers.”
About Atlantic.Net
Founded in 1994, Atlantic.Net is a privately held global cloud infrastructure provider with customers in over 100 countries, known for delivering secure, compliant, on-demand and customizable hosting solutions. With decades of experience, Atlantic.Net is one of the world’s most trusted and experienced hosting providers, offering 24/7 U.S.-based support. Specializing in security, compliance, and customer service, Atlantic.Net serves a diverse range of industries with solutions including HIPAA-compliant hosting and PCI-compliant hosting, backed by bare metal servers, dedicated hosting, GPU hosting, colocation, and its award-winning Cloud Platform. Operating from eight strategically located data center regions across the United States, Canada, the United Kingdom, and Asia, Atlantic.Net powers mission-critical workloads for organizations worldwide. For more information, visit Atlantic.Net or connect with us on Facebook, X (Twitter), LinkedIn, and YouTube.
About the Excellence in Customer Service Awards
The Excellence in Customer Service Awards recognize the companies, teams, and individuals who set the standard for what customer service can deliver when it is resourced, led, and measured with intention. Established by the Business Intelligence Group, the program evaluates performance across award categories including Organization of the Year, Transformation of the Year, Technology of the Year, Team of the Year, Outsource Partner of the Year, Manager of the Year, Front-Line Pro of the Year, and Executive of the Year – spanning every major industry segment and organizational size. Judged by experienced business executives who provide detailed scoring and transparent feedback, the awards honor those who demonstrate that exceptional customer service is a measurable, repeatable, and commercially significant discipline.
About Business Intelligence Group
Business Intelligence Group (BIG) is an independent awards organization that has been recognizing outstanding achievement in business since 2012. Now in its 14th awards season, BIG operates more than 10 annual programs spanning innovation, artificial intelligence, cybersecurity, customer service, cloud computing, sustainability, sales and marketing, workplace culture, and women’s leadership.
Unlike popularity contests, BIG programs use professional judging panels and objective scoring benchmarks to identify organizations, products, and individuals making real, measurable impact. Winners receive a complete promotional toolkit – including blockchain-verified credentials, press release support, social media assets, and featured placement across BIG’s global community of more than one million business professionals. For more information, visit bintelligence.com.