Author: Dr. Rachael Bailey

Despite a move towards digital and paperless alternatives such as email, the fax machine still has a place within many healthcare organizations, providing an effective means of sending and receiving Protected Health Information (PHI). While fax may seem outdated, there has recently been a shift to cloud-based fax services, improving usability and the security of shared information. Cloud fax solutions form a sort of hybrid between traditional fax and email, allowing users to transmit data in a digital format using a secure internet connection, negating the need for expensive machinery.

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While COVID-19 social distancing measures have significantly limited our physical contact with others over the past 18 months, remote chat applications have enabled healthcare providers to stay in contact with their patients and colleagues. With face-to-face healthcare visits restricted, telehealth solutions have improved access to care and have helped to maintain physician-patient relationships.

When used by healthcare organizations to exchange sensitive patient information, chat applications must operate securely and adhere to all the relevant HIPAA guidelines. Applications within this space must make a considerable investment into ensuring their safety and security.

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Choosing a safe and secure file-sharing application is essential for any business. For healthcare providers who handle Protected Health Information (PHI), the stakes are even higher, and they must find a reputable file-sharing app that adheres to the regulations governed under HIPAA legislation.

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As the world rapidly becomes digital, many healthcare organizations are implementing patient portals to enhance the patient-physician relationship, increasing accessibility and patient engagement. The coronavirus pandemic has served to drive the adoption of patient-centered care forward as healthcare providers increasingly rely on remote interactions with their patients.

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As a result of the coronavirus pandemic, remote communication is no longer just useful, it has become essential in all sectors of society. None more so than in the healthcare industry. Messaging software tools enable physician-patient communication, as well as cross-departmental communications between healthcare providers. 

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Email communications are essential within the healthcare industry, allowing fast, secure and cost-effective communication between healthcare professionals and their patients. But with the security of patient data at the forefront of everyone’s minds, how do HIPAA guidelines affect the use of email within this sector?

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Online communication in healthcare is rapidly expanding, largely due to the effects of the current global pandemic. Patients are increasingly reliant on web communication tools and healthcare apps to stay in contact with their physicians and manage their health and wellbeing. With demand growing, our attention must be directed to making sure that healthcare apps protect the integrity of sensitive patient data. In this article, we discuss what you should be considering when choosing a suitable HIPAA platform to ensure that your new healthcare app complies with HIPAA regulations.

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